
Terms and Conditions
Our Terms and Conditions were last updated on 11/21/2025.
By accessing and using mydigitalsuccesslab.com ("the Course") provided by Kellee Roberts, LLC, you agree to be bound by the following terms and conditions. Please read these terms carefully.
Article 1: Course Enrollment
1.1. Eligibility: You must be at least 18 years old to enroll in the Course.
1.2. Registration: To access the Course, you must provide accurate and complete registration information.
Article 2: Use of Course Content
2.1. License: Upon successful enrollment, you are granted a limited, non-exclusive, non-transferable license to access and use the Course content for personal and non-commercial purposes.
2.2. Restrictions: You may not, under any circumstances:
Share, resell, or distribute Course materials without express written consent from Building You Online.
Reproduce, modify, or create derivative works from Course content.
Engage in any conduct that violates intellectual property rights.
Article 3: Refunds & Guarantee Policy
3.1 Digital Products (Challenges, Templates, Labs, Planners, Prompts, DFY Funnels & Emails): All digital products are delivered instantly upon purchase and cannot be returned.
For this reason, all digital product sales are final and non-refundable.
However, I stand behind the quality of every product I create.
If you ever feel confused or stuck using your purchase, please contact support at: support@buildingyouonline.com
My team will help you get back on track or clarify anything you’re unsure of.
3.2 Digital Success System (Bundle & Unlimited Add-On): The Digital Success System provides immediate access to multiple digital courses, tools, templates, and resources. Because all components are digitally delivered and downloadable:
All sales of the Digital Success System and the Unlimited Upgrade are final and non-refundable.
If you need help implementing the lessons or navigating the materials, support is available. Please reach out and my team will assist you in creating a clear implementation plan.
3.3 DFY Funnel & Email Package: Due to instant access to funnel templates, email campaigns, and downloadable files:
The DFY Funnel + Email Package is non-refundable.
If you need help importing or connecting the materials inside your platform, we’re here to support you.
3.4 Launch Lab (90-Day Coaching Program): Launch Lab is a high-touch coaching program with live calls, personalized support, accountability, and instant access to all program materials.
Because Launch Lab is a service-based coaching experience:
No refunds are provided for Launch Lab under any circumstances.
However, Launch Lab is backed by the
“It Works or We Work Guarantee.”
This means:
– If you show up for the calls, complete the assignments, and communicate when you’re stuck…
– I will continue working with you, adjusting your strategy, and supporting you until you complete the program milestones.
This is not a “buy it and hope” program — it’s a done-with-you experience where I support you every step of the way.
3.5 Failed Charges, Duplicate Payments, or Technical Billing Errors: If your payment is accidentally duplicated, fails incorrectly, or processes in error, we will correct the issue immediately.
Please email support@buildingyouonline.com with your name, order number, and a brief summary of the issue.
3.6 Chargebacks & Payment Disputes: Submitting a chargeback or payment dispute for a delivered digital product or coaching program violates this Refund Policy.
If this occurs, your access to all products and communities may be revoked.
If you have a concern, please email support first — we are always willing to help resolve any issues.
3.7 Contact Information: For support, questions, or help with your purchase, contact:
support@buildingyouonline.com
Article 4: Privacy
4.1. Data Collection: We collect and use your personal information as described in our Privacy Policy.
4.2. Communications: By enrolling in the Course, you consent to receive communications from us related to the Course.
Article 5: Course Modifications
5.1. Kellee Roberts, LLC reserves the right to modify, update, or discontinue the Course at any time.
Article 6: Termination
6.1. Kellee Roberts, LLC may terminate your access to the Course without notice if you violate these terms and conditions.
6.2. You may terminate your participation in the Course at any time.
Article 7: Disclaimers
7.1. Course Content: The Course is provided "as is" without any warranties or guarantees. Kellee Roberts, LLC does not guarantee results or success from Course participation.
7.2. Liability: Kellee Roberts, LLC is not liable for any direct, indirect, or consequential damages arising from your use of the Course.
Article 8: Governing Law
8.1. These terms and conditions are governed by the laws of the United States of America. Any disputes shall be resolved in the courts of the United States of America.
Article 9: Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us at support@mydigitalsuccesslab.com.
Thank you for enrolling in mydigitalsuccesslab.com